Privacy Policy
Effective Date: July 2026
Welcome to Mamta Superspeciality Hospital ("Hospital", "we", "our", or "us").
Mamta Superspeciality Hospital respects your privacy and is committed to protecting the personal information you share with us while using our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
City/Location
Age (if voluntarily submitted)
Appointment Details
Medical Query submitted through contact forms
Technical Information
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time spent on Website
Cookies
2. How We Use Your Information
We use your information to:
Schedule appointments
Respond to enquiries
Provide healthcare-related information
Improve our website
Contact you regarding your enquiry
Send appointment confirmations
Improve patient experience
Maintain internal records
Comply with applicable laws
3. Medical Information
Any medical information submitted through forms is treated confidentially.
However,
Online communication is not a substitute for physical consultation.
Submission of medical information does not create a doctor-patient relationship.
Medical emergencies should immediately contact the Hospital or visit the Emergency Department.
4. Cookies
Our website may use cookies to:
Improve user experience
Remember preferences
Analyze website traffic
Improve performance
Users can disable cookies from browser settings.
5. Information Sharing
We do not sell your personal information.
Information may only be shared:
With authorized hospital staff
When required by law
Government authorities
Court orders
Healthcare service providers involved in your treatment
6. Data Security
We implement reasonable technical and administrative safeguards including:
Secure Servers
HTTPS Encryption
Restricted Access
Secure Data Storage
While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites including:
Google Maps
Social Media
WhatsApp
External Healthcare Resources
We are not responsible for their privacy practices.
8. Children's Privacy
Our website is not intended to collect personal information from children without parental or guardian consent.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide healthcare services
Meet legal obligations
Resolve disputes
Maintain medical records where applicable
10. Your Rights
Subject to applicable laws, you may request to:
Access your information
Correct inaccurate information
Update your information
Delete personal information (where legally permissible)
Withdraw consent
11. Changes to this Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after being published on this website.
12. Contact Us
Mamta Superspeciality Hospital
Near Mowa Police Station, Dubey Colony, Mowa, Raipur, Chhattisgarh – 492007, India.